Shipping & Returns

 

Shipping

  • The time for me to prepare and make an order is 3-5 days.
  • Custom order turnaround time varies.  
  • All shipping fees include postage with tracking and packing. 
  • Should you require to place an urgent order, please contact us at vei.tan@mimaw.com.au.  Extra fees may apply. 
  • Postage extras can be purchased upon request.
  • Buyers are responsible with the correct shipping address and information.

Custom / Tax

  • Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

Returns

Please contact us should you have any problems with your order before returning the products. 

  • We gladly accept returns, exchanges and cancellations. 
  • Buyers are responsible for both original and return shipping costs. 
  • If the item is not returned in its original packaging, content and condition, the buyer is responsible for any loss in value. 
  • Custom orders, digital downloads and items on sale are strictly not refundable nor exchanged.